Refund policy
Version 2. In effect from [OWNER: date of effect].
Draft for the owner. This text is a draft. The owner must review it before the launch, and a person who knows the law must read it. Each mark in the form
[OWNER: ...]is a fact that the owner must give. Remove this notice after the review.
This policy is for each payment for tidy notebook cloud. Bhushan Prakash Khanale gives the service. Paddle is the merchant of record. Paddle takes each payment, and it sends each refund back.
Your right to a refund
You can ask for a full refund of any payment within 14 days of the charge. You do not have to give a reason. No condition applies.
This is true for the first payment of a plan, for each payment that renews a plan, and for each charge for a change of the plan or of the seats.
There is no free plan and no trial. This refund does the work of a trial.
How to ask for a refund
- Write to support@tidynotebook.com within 14 days of the charge.
- Give the email address of your account and the date of the charge.
We then give the refund through Paddle.
What happens to your plan
[OWNER: state whether a refund also ends the plan, and when]
A second plan by mistake
When you pay for a second plan for the same account, the second plan gives no seat. We cancel it and give back its payment.
After 14 days
[OWNER: state what we do with a request after 14 days]
This policy does not limit a right that the law of your country gives you.
Contact
Write to support@tidynotebook.com with a question about a payment or a refund.