Plans and billing

Start a plan

1. Sign up at app-staging.tidynotebook.com, and confirm your email address.
2. Your new account is locked until it has a plan. Select Open the account portal.
3. Choose a plan, the number of seats and the interval, then pay.
4. The account opens when the payment is confirmed.

We remove a new account that has no plan after 30 days.

Who sells the plan

Paddle sells the plans for us as the merchant of record. Paddle takes the payment, adds the tax of your country and sends each invoice.

Each price is in US dollars and does not include tax.

Change the plan

In the application, open Settings, then select Open the account portal under Account.

• Change the plan, the number of seats or the interval. You see the amount before you confirm, and the change starts at once.
• Change the payment method, read your invoices or cancel the plan in the payment portal of Paddle.

Seats of a Pro plan

• A Pro plan has 1 to 100 seats.
• The person who pays is the billing owner and holds the first seat.
• The billing owner invites a person to a seat by email, and can send 20 invitations each day.
• The person accepts with an account of that address that has no plan.
• A seat covers one account. The accounts of a plan share no notes.

Refunds

Ask for a refund within 14 days of a payment, and you get all of that payment back. Write to support@tidynotebook.com. Read the refund policy.

When a plan ends

A plan ends when you cancel it, or when a payment fails after the last retry. The account is then locked.

A locked account can export its notes, remove itself or open the account portal. We remove it 90 days after the plan ends, and we send a mail before we remove it.